SHIPPING & RETURNS
SHIPPING POLICY
Due to order volume, please expect shipping delays of up to 5 business days. Our team is working safely and as quickly as possible to get you your order shipped.
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Typically, orders are shipped via USPS. We also use UPS for both domestic and Internationals shipments. We will use other shipping carriers should the need arise and /or by the customer’s request.
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Standard/Ground Order Processing: Allow 1-2 business days (excluding weekends & all U.S. federal holidays) for processing before order ships from our warehouse.
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US PO Box Shipping: PO Boxes & APO/FPO addresses are limited to only Standard shipping method. UPS Ground or Expedited shipping methods are unavailable at this time.
Delivery Time: Time begins calculating once order has shipped from the warehouse.
Expedited shipping is temporarily unavailable at this time.
RETURN AND EXCHANGE
Estimated Delivery Time: 5-7 days.
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Questions? Please contact 3dzskydiveapparel@gmail.com
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​RETURNS
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For returns please contact us at 3dzskydiveapparel@gmail.com
U.S. returns only. For all international returns, please contact us for special instructions
Any items listed at clearance are non-returnable/ non-refundable
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EXCHANGES
If you'd like to make an exchange, please follow our return policy.
We will attempt an exchange before refunds
REQUEST A RETURN LABEL
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For all customers, return shipping labels are $5.95 (US orders only).
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Email us with your return request and provide your order date and why you are returning the item(s)
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Include a detailed list of items to be returned.
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We will email you with a return label that you can print and track online.
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Repackage your item(s) securely.
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Drop your package off at any U.S. mail location.
Once your return has been received by our warehouse, please allow up to 7-10 business days to complete.
Additional processing time may occur depending on your financial institution before the funds appear on your account.
The returns warehouse location for U.S. online orders is:
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Skydive Apparel
ATTN: Returns
228 Co Rd 1360
Vinemont, AL 35179
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PAYMENT METHOD
-Credit/Debt Card
-Apple Pay